Join the FCXC Community!

To maximize your conference experience, we invite you to join our Franchise Customer Experience Conference (FCXC) event community. Available from your computer, tablet, IOS and Android devices.

Use it to:

Plan who to meet: Join the community, find out who is attending and pinpoint potential connections.
Socialize: Communicate with fellow attendees and connect with them on your social networks.
Stay up to date: Browse the agenda, mark your favorite sessions, see offers from sponsors and follow the event tweets.

We hope you utilize this space to meet and connect with fellow attendees. Create meetings, network, and get excited about this year's event!

Start Registration

REGISTRATION POLICIES

Registration is reserved exclusively for Franchisors: Franchise Presidents, CEOs, CMOs, COOs, CTOs and Leadership Professionals in the areas of marketing operations and technology.

Your registration includes a free subscription to Franchise Update Magazine, Franchise Marketing Leadership Report eNewsletter and related information.

***If you are a supplier, consultant, professional service provider, or otherwise support the industry, you must be a conference sponsor to attend. To learn more about becoming a sponsor, email sales@franchiseupdatemedia.com for more information.

IFA MEMBERS ONLY:

If you are a Franchisor IFA member, please register above by selecting "Start Registration" under the IFA Member Main Conference Registration section. Questions on the new CFE Credit system? Learn more HERE.

BUY 2, GET 1 FREE TICKET DEAL:

To qualify for the Buy 2, Get 1 Free Ticket Special, all 3 people must be salaried employees of the same Franchisor brand and attend under that company name. Complete registration for 2 attendees and you will receive a special code to register your 3rd attendee for FREE within 1 week of purchase. This deal is only valid through the Early Bird Rate and expires on June 2nd. See below for substitution and refund policy on Ticket Special.

*You must register the two paid attendees at the same time to take advantage of the discounted rates.

TICKET TYPE POLICIES

The Franchise Customer Experience Conference is a closed conference and you must be a Franchisor to attend. Suppliers may attend only as a sponsor.

Supplier sponsors will receive a unique registration link to register team members once your sponsorship is booked. If you are interested in sponsoring, please contact sales@franchiseupdatemedia.com.

SUBSTITUTIONS

We are happy to accommodate substitutions up until June 13th, 2025. Substitutions will NOT be allowed on-site. Please email fcxc@franchiseupdatemedia.com for assistance.

REFUNDS & CANCELLATIONS

The special rate of 3 registrations for the price of 2 registrations is a package rate. If any one of the 3 registered attendees cancels this package, there will be no refunds. Any of the 3 registrations can be swapped for another person, under the same brand, up to 2 business days prior to the event.

Please provide cancellations to Franchise Update Media by FRIDAY, MAY 16, 2025 to fcxc@franchiseupdatemedia.com. Your registration fee will be refunded, less a $100 PROCESSING FEE PER PERSON. After May 16, 2025, no refunds or credits will be issued.

We reserve the right to cancel any registrations that do not abide by our policies.